Temporary Branch Closure – Bracklesham Post Office

Dear Sir/Madam,


Bracklesham Bay Post Office
®
Bracklesham Lane, Bracklesham Bay, Chichester, PO20 8HP
Branch Temporary Closure


I am writing to inform you that, regrettably, following the resignation of the Postmaster and
the withdrawal of the premises for Post Office use, the above branch will be closing
temporarily on Wednesday 29 November 2017 at 18:30.


The provision of a Post Office service to our customers in the local community is important
to us, and we will continue to work hard to restore services in the area as soon as possible.
We would welcome any applications from potential retail partners interested in running
Bracklesham Bay Post Office on our behalf. If you know anyone who is interested please
give them our Agency Recruitment team contact telephone number: 0845 601 6260. My
colleagues in this team will be pleased to provide the specific details about the vacancy at
Bracklesham Bay Post Office.


If you have any questions you would like to raise about this matter, please write to me via
the National Consultation Team at the address shown below. Please note that your
comments will not be kept confidential unless you expressly ask us do so by clearly marking
them “In Confidence”.


Any future changes to service provision would be handled in line with our Code of Practice
which sets out how we communicate and explain changes to the Post Office network. You
can find more information about the Code at the end of this letter. Other people in your
organisation may have an interest in this issue so please let them know about it.


I would like to apologise for the inconvenience the temporary closure may cause. We hope
that our customers will continue to use the Post Office and full details of alternative Post
Office services in the area are shown at the end of this letter.


I will write to you again once I have any news about our plans for future service provision.
Yours faithfully
Rebecca Morris
Rebecca Morris
Network Operations Manager
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print, audio or braille please contact the Customer Helpline on 03452
66 01 15 or Textphone 03457 22 33 55.
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Alternative branches:

East Wittering Post Office
Co-Op Store
Kingfisher Parade
East Wittering
Chichester
PO20 8BL
Opening times

Monday 09:00 – 17:30
Tuesday 09:00 – 17:30
Wednesday 09:00 – 17:30
Thursday 09:00 – 17:30
Friday 09:00 – 17:30
Saturday 09:00 – 17:30
Sunday Closed
Services
The same range of services will continue to be available with
the addition of Car tax, a comprehensive range of Travel
Money and On Demand Travel Insurance.
Access and facilities
Access is via steps or a ramp, with level access and a wide
automatic door at the entrance.
Transport/parking
Roadside parking is available nearby. There is a frequent bus
service available between Bracklesham Bay branch and this
Post Office service. The nearest bus stop is 140 metres
away.
Route
This Post Office service is located approximately 0.9 miles
away from Bracklesham Bay branch, along varied terrain.
Birdham Post Office
Main Road
Birdham
Chichester
PO20 7HU
Opening times

Monday 07:00 – 21:00
Tuesday 07:00 – 21:00
Wednesday 07:00 – 21:00
Thursday 07:00 – 21:00
Friday 07:00 – 21:00
Saturday 07:00 – 21:00
Sunday 08:00 – 20:00
Services
The same range of services will continue to be available with
the addition of Car tax.
Access and facilities
This branch has a wide door and level access at the
entrance.
Transport/parking
There is a car park outside of the branch. There are local
buses serving the surrounding area.
Route
This Post Office service is located approximately 2.6 miles
away from Bracklesham Bay branch, along varied terrain.


This communication process has been agreed with the independent statutory consumer watchdog,
which in Great Britain is Citizens Advice and Citizens Advice Scotland, and in Northern Ireland, the
Consumer Council, and is being carried out in line with our Code of Practice for changes to the
Post Office network, which we have agreed with them. If you’d like copies of the Code they are
available on our website at: www.postofficeviews.co.uk. If you think that the process has not been
properly followed and wish to make a complaint, then please write to us or email us via the
contact details included in our posters and letters and let us know why. We’ll examine your
complaint and respond to you as soon as we can. We will provide you with the relevant contact
points for the consumer watchdog, so if you are still not satisfied when you have received our
response, you can ask them for their assistance.